Transform Your Channel Business from Reactive Chaos to Strategic Clarity
Kairos: Full System Implementation
Stop firefighting. Start building the business you always wanted. We create the operational foundation that transforms technically brilliant businesses into systematically excellent ones, where your team knows what to do, why they're doing it, and where the whole thing is going.
Why Kairos?
The ancient Greeks had two words for time: Chronos (chronological time) and Kairos (the opportune moment). You've spent years building your business through sheer graft. But there comes a moment when what got you here won't get you there, when the right foundations, built at the right time, change everything. That's Kairos.
The Challenge
You've Built Something Brilliant, But...
Technical expertise built your business. But making it work for you, not just because of you? That requires a completely different operating system.
The Endless Hiring Carousel
You keep hiring people who look great on paper but don't work out. Not because they're not talented, because you've never defined what "right fit" actually means for your business.
The Delegation Dilemma
You can hand out tasks all day long, but building a team that operates without your constant input? That requires systems you've never had time to create.
The Strategy-Execution Gap
You've got big plans, maybe even a vertical you're naturally good at—but no clear path from "wouldn't it be good if..." to actually making it happen.
The Weakness-Fixing Treadmill
You spot a weakness, start fixing it, run out of time before completing it, then the next weakness pops up. Meanwhile, the first problem is still there.
The Values Vacuum
You know what you stand for. You can articulate it when asked. But it's all passive, undocumented, and certainly not built into how you actually hire, manage, or make decisions.
The Founder Dependency
Your business runs brilliantly... when you're "on." But it all falls apart when you need to step back, switch off, or take time away.
The Kairos Framework: Where Technical Excellence Meets Operational Mastery
Most IT business owners are experts who built businesses. Brilliant at what you do, but never taught how to build the systems that make a business work for you rather than because of you. That's exactly what Kairos delivers, a comprehensive operational framework that transforms your business from founder-dependent to systematically excellent.
Pricing
Choose your preferred timeline for complete project delivery (Please note: System licenses not included in the below pricing)
10-Month Implementation
£1,680
per month (+ VAT)
Total Investment of £16,800 (+VAT)
Complete 6-phase implementation
All deliverables and tools
Weekly support meetings
5-Month Implementation
£4,000
per month (+ VAT)
Total Investment of £20,000 (+ VAT)
Complete 6-phase implementation
All deliverables and tools
Weekly support meetings
3-Month Implementation
£7,500
per month (+ VAT)
Total Investment of £22,500 (+ VAT)
Complete 6-phase implementation
All deliverables and tools
Weekly support meetings
What Owners Say
Real results from IT service providers who stopped gambling on hiring
"I knew exactly what we we're doing and how we we're doing it. I was lacking the big picture why and without knowing where we were heading I was stuck on who needed on the bus. (#ChrisWords) Working with Ethikai and tracking back to why I started Renada and what we were working towards allowed us to not only provide internal clarity but be intentional with our hiring as we grow."
Connor Fagan, Renada
The Working Genius piece alone was worth it. We immediately understood why our senior tech was brilliant with clients but terrible at documentation. We restructured his role, he's happy, we're happy.
Phil Loyd, Page DAO
I thought I needed to hire expensive senior engineers. Turns out I needed mid-level techs with the right Working Genius pattern. Saved £20k per hire and they're better fits.
Anthony Birone, ElasticIT
Frequently Asked Questions
How much time will this take from my week?
Initially, we'll need to kick off with 3 x 4 hour workshops and collaborative sessions. As we progress, this typically drops to 1-2 hours weekly for review and sign-off meetings. We work around your schedule and current commitments.
What if I'm too busy right now?
That's exactly why you need this. But we get it, we'll work with your timeline. Our implementations range from 3-10 months depending on your availability. We can start when you're ready
Is this just theory or will it actually work?
Every framework we build is designed for real-world operations. We've worked in the channel, understand your challenges, and create systems that hold up when staff leave, clients have emergencies, and plans change.
We will happily put you in touch with a business owner who has been through this and you can ask them yourself.
What if we're not ready to commit long-term?
We work on one-month rolling contracts. If at any point you need to cancel, we stop. No questions asked. No three-month lock-in nonsense.
Will this work for our team size?
We've implemented this framework for teams of 3 and teams of 120 people... the framework scales. We've designed it specifically for growing MSPs, from early-stage to established operations looking to scale systematically, from founders looking for a better balance, to founders looking to exit.
What about implementation support?
We don't just deliver a plan and disappear. We work alongside you throughout implementation, helping you embed the systems, train your team, and overcome obstacles as they arise. At the end of each phase of work, once signed off, you'll receive a detail guide of how to implement across your business.
We offer additional fractional COO consulting only for businesses who are undertaking or who have completed the Kairos framework. This is by no means required, this is entirely optional. Just ask one of our consultants and they'll give you more information on this
Ready to Transform Your Business?
Stop firefighting. Start building the business that works without you being everywhere, all the time.